Privacy Policy

Last Updated: [Insert Date]

At Makitali Shop (“we”, “us”, or “our”), we value the trust that professional tradespeople and contractors place in us when purchasing our high-performance power tools. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website makitalishop.com or make purchases from us.

1. Information We Collect

We collect information to provide secure transactions and professional-grade service:

• Personal Identification: Name, email, phone number, shipping/billing addresses when you create an account or place orders for tools like our DeWalt angle drills or Makita SDS drills.
• Payment Information: Credit card details (processed securely via PCI-DSS compliant systems), PayPal email for transactions of professional equipment.
• Transaction Data: Purchase history of circular saws, impact drivers, and other tools; shipping preferences for job site deliveries.
• Technical Data: IP address, browser type, device information to optimize our site for tradespeople accessing from worksites.
• Usage Data: How you interact with our product pages for cordless nail guns or reciprocating saws.

2. How We Use Your Information

Your data helps us maintain the reliability expected by professional users:

• Process and ship orders globally (excluding certain Asian/remote regions)
• Provide military-grade secure payment processing for high-value tool purchases
• Offer customer support for urgent tool procurement needs
• Improve our product range of professional lighting and power tools
• Comply with legal obligations regarding commercial tool sales

3. Data Sharing & Disclosure

We treat your tool purchase data with the same professionalism as our products:

• Service Providers: Trusted partners for payment processing (Visa/MasterCard/JCB), shipping carriers for international tool deliveries.
• Legal Requirements: When required by law for high-value equipment transactions.
• Business Transfers: In case of company sale affecting our trade operations.

We never sell your data to third-party marketers.

4. Data Storage & Security

We protect your information with the same rigor as our professional tools:

• 256-bit SSL encryption on all transactions (like our payment system)
• PCI-DSS compliant processing for all power tool purchases
• Secure servers with restricted access
• Regular security audits of our systems

Full payment details are never stored on our systems after processing.

5. Your Rights

As a professional customer, you have control:

• Access your purchase history of SDS drills or other tools
• Correct inaccurate shipping/billing information
• Request deletion of account data (subject to legal retention requirements)
• Opt-out of marketing communications
• Object to certain processing activities

Contact us at [email protected] to exercise these rights.

6. Cookies & Tracking Technologies

We use these technologies to enhance your experience:

• Essential Cookies: For secure checkout when purchasing impact drivers or other tools.
• Performance Cookies: To optimize site speed for tradespeople browsing on worksites.
• Analytics Cookies: Understand how professionals navigate our tool categories.

You can manage cookies through your browser settings.

7. International Data Transfers

For global shipments of Bosch circular saws or other tools, data may be transferred outside the UK/EU with appropriate safeguards.

8. Policy Updates

We may update this policy as our professional tool offerings evolve. Significant changes will be communicated to registered trade customers.